Customer service
This page gives you an overview of our customer service, frequently asked questions, policies, and practical information such as our opening hours.
Explore the categories in the menu to find relevant information.
Opening hours (Sweden)
Switchboard / customer service
Monday–Thursday: 07:30–16:30
Fridays: 07:30–16:00
Logistics / incoming and outgoing deliveries
Monday–Thursday: 07:00–16:00 (outgoing deliveries close at 15:30)
Fridays: 07:00–15:30 (outgoing deliveries close at 15:00)
Exceptional opening hours (Sweden)
All departments are closed on Swedish public holidays.